Tuesday, January 18, 2011

Browser Caches

Sometimes, after a Mosaic web site update, a page may not work properly or may even indicate an error. This is most often due to cached Javascript.  This can also affect the Cage Side Assistant.
The first thing to try is simple:  hold your Shift key and press the browser’s refresh button:


If that does not work, the following is known to work for IE and Chrome:
put your cursor in the URL address area and then press CNTL-F5.

If that does not work, follow these steps:

  1. Close all browser windows
  2. Open browser and login to Mosaic
  3. Press the “logout” link
  4. Close all browser windows (again)
  5. Open browser and login to Mosaic

If none of the steps above worked or if you are interested in learning more about web browser caching, take a look at this excellent website:

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