Wednesday, August 15, 2012

Silverlight Shows Blank White Screen in IE9

Certain computer configurations seem to have a problem displaying certain Silverlight content in Mosaic Vivarium.  This could include things like the file uploader and the Cage Side Assistant.  A blank white area appears instead of the usual software controls.

Thanks to our friends at the FMI for finding a solution to this problem:  tell IE9 to use software rendering.

Tools -> Internet Options: Advanced Tab: Tick 'Use Software Rendering instead of GPU Rendering'

Here are some related links provided by the FMI:

http://wgsnetman.blogspot.ch/2011/12/ie9-rendering-problems.html
http://forums.silverlight.net/t/248409.aspx/1

1 comment:

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