Monday, February 24, 2014

Known Issue: Intermittent Error Messages, Especially with Chrome version 33+

You may sometimes see an error dialog:

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If you click on Details you then see “breeze error: Error: Illegal construction – use ‘or’ to combine checks”:

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This happens mostly when you first login and seems especially prevalent with the latest version of Chrome, version 33.

The message is a nuisance that poses no problems for your data:  simply refresh the web page.  We apologize for the inconvenience.

We are working hard to find the cause and fix it.

Cage Card Printing with Chrome version 33+

During a recent update to Chrome, Google introduced a built-in PDF viewer.  Unfortunately, this does not have the control needed to properly print cage cards.  There is a simple procedure to restore the previous behavior using Adobe Reader:

In the Chrome address bar, type chrome://plugins

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Find a section that looks like this:

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Disable the Chrome PDF Viewer and Enable the Adobe Reader so the settings look like this:

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Done.

Note – there are always security considerations with browser plugins.  Adobe Reader is widely used and from a trusted author.  Nevertheless, you should take care to install recommended security updates for Adobe Reader as they become available.